At XChic Bags, every stitch tells a story—and so does every email we receive. Founded in a small workshop by two friends who believed in the power of personalized service, we still operate on the principle that your voice matters. In fact, our co-founder Mia still replies to customer emails herself with the same care she’d give a handwritten letter.
Whether you have a question about our handcrafted bags, need styling advice, or just want to share your XChic experience, we’re all ears. Here’s how to reach us:
That time a customer’s email inspired our best-selling Wanderlust Tote? Or when your feedback helped us switch to eco-friendly packaging? Those moments fuel us. We read every message—yes, even the ones with cat emojis—because behind every bag is a person we’re honored to serve.
P.S. If you’re emailing about a custom order, attaching a sketch or Pinterest link helps us bring your vision to life faster!
